Extra seat belt across the chest 10 minutes before taking off and 15 minutes before landing seemed excessively safe.
Extra seat belt across the chest 10 minutes before taking off and 15 minutes before landing seemed excessively safe.
The transfer from Domestic and International was a bit confusing but I am easily confused. I did not eat any food, but the food on the other leg was decent. It was nice they turned the lights off on the night flight. The plane was in good shape, but was a little cramped in economy and I am small. They gave me a customs form to fill out and nobody looked at it as I went through customs. Not a bad flight.
My case was missing a wheel on arrival Heathrow and the staff were unhelpful when i tried to get some compensation stating it was not sufficient damage, i only wish that they at some point have to deal with the same situation it put me in, maybe they would change their attitude but overall it was a good flight
The aircraft was really old, the staff demotivated and the overall United airline service is horrible
Lunch Food was tasteful and had variety. Seat was comfortable. However, when I was reserving my seats during booking, the seat configuration showed was 3-3-3, but when I boarded it was a 2-4-2 configuration? Also during booking, I had also bought travel insurance together with my TG booking. However there was no confirmation of my purchase from Allianz and TG. After several emails with TG contact, sales, reservation and Allianz was i able to confirm my insurance purchase. When the policy was issued, the birth dates of me and my wife were wrongly stated and I had to go through another round of emails with Allianz to get it corrected. Otherwise any claims would be void! It was indeed not a very good booking experience!
Increase the number of available films, including variety. All other aspects were great.
Check in was a disaster. 90 minutes and only 2 economy check in desks open. Had to rush to catch the flight.
I couldnt go on this flight and lost all my money over 1,000 UK Pounds as my visa to Myanmar was not accepted :(
Thai Airways is one of the best airlines in the business. Looking forward to fly again with them.
food poor i said chiken i got pack a pow breakfast lousey .job to explain wot it was ...
Very good crew, very efficient. Unfortunately not all items listed in duty free catalog were available.
Many changes need to be addressed from airport check in to flight departure. If they observe other major airlines, then they can expect what Sri Lankan airlines need to update their procedures.
Very professional and well managed. On time, great staff and comfortable.
Smooth takeoff and landing. Best service experience in all our travels over the years. Caring and attentive crew. Loved our flight to and fro.
not looking like a national flag carrier.. both the ground team and flight team are far from being kind and helpful. Not sure what's wrong.
Kayak company fake total I m not travel my payment reverse plzzz my credit card
I m not good serves poor serves I m m fake company kayak ok plzz my help my ticket cancel my tripe ok
Terrible experience. Unexpected wait due to staff delay was not taken proper care. Food inflight could be better where as flight attendees on flight hospitality was 100%
Aircraft used fir this route was pretty old. Seats 💺 were hard & difficult to reclaim although it was flat bed
Because of the bubble agreement b/w India and Srilanka, I was not allowed to board the flight to Columbo. My experience about airport representatives was good. They were through in their job and saved my family from getting stuck in Columbo (as I would not be able to fly to Doha because of bubble agreement). So by their prompt attention, such a catastrophe was avoided. For this reason, even without flying with them, I would rate them 7/10.
Nasi lemak was horrible. Plain white rice, tasteless sambal, no cucumber, no kacang, no ikan bilis. And the chicken was colourless and tasteless, tasted like boiled chicken. Entertainment system didn't work at all.
2 delayed flights - hotel layover in a different country- lost baggage.
Silly to not even offer people water for free when they are paying so much for tickets.
You get what you pay for. It’s functional and gets you from point A to B in good comfort. However, food options are limited and cash only, Crew is a hit and miss .. they get your attention if you reach out.
Good leg room ... air conditioning was a bit warm don't Book row 8 ... no windows
They got to the terminal late, with no one on the arriving flight, boarded us late, and left us sitting there for 2 hours before they got us off the ground. They knew they were going to be late, yet they never got an updated flight plan from their head office until long after the flight was supposed to leave. They could have cut the delay in half, of at least let us stay in the terminal. Really just horrible planning.
The worst kind of budget airline. To be honest....the plane was not that bad. Would have been good to have some food choices and some water. What was by far the worse is the passengers/customers that this airline attracts. Coughing and spluttering all over one another with no masks. Just disgusting. Pay for a better carrier and get a better class of passenger.