Very good, despite we had a delay because of some problems at the airport.
Very good, despite we had a delay because of some problems at the airport.
As usual, the flight with normal legroom was not very comfortable, but the second flight was much better because we had paid for extra legroom. It was very nice to check our bags without an extra fee.
LOCKED MY BAG WITHOUT CONSENT. Had to have my zippers cut upon arrival in Costa Rica.
40 minute delay before take off after boarding flight. Bright lights throughout night flight due Issues with light panels. In flight Entertainment nonfunctional
Good, just some of the staffs have such a bad attitude.
From bag drop to boarding, it was great. In-flight is a little different. The seats were a little uncomfortable for that long of a flight. The rest of the cabin crew except for Eva was wonderful. Eva was not friendly at all. I've had to personally encounter her twice in-flight. First time was when I had to go to the lavatory in the back of the plane, and since it was the first for me to board such tiny plane, I didn't know we were using the crew toilet. She was giving me an attitude while telling me where and how to open it since it's not the regular push to open type of door. The second one was when I had to throw trash then use the lavatory again. I asked where to throw them, and unfortunately she was the only crew in the back doodling on her phone, she had to point it out to me with an attitude then told me to wait on the carpet, which I understand because I didn't realize that, but she could have been nicer. After all, I'm a paying customer, and assisting a passenger who isn't knowledgeable about the aircraft is one of the things she's there for. The rest of the experience and crew from bag drop to in-flight were excellent except for her.
I had a horrible experience with TSA at the airport. I had to go through TSA several times as there was some issue each time with a piece if clothing I had on. It was so busy & chaotic that I ended up forgetting my Apple laptop at TSA. It’s been days & I can’t get through to anyone to get useful info on how to get it back. I’m very angry because contacting lost & found shouldn’t be this difficult. Employees should know what is going on at their place of work. It seems no one knows as everyone’s answers are contradictory, or you can’t speak directly to anyone as the calls are automated. Very upsetting.
JetBlue has too many delayed flights. I cant recall in the past two years flying with JetBlue without some form a delays. I expect better B6.
Normalize good food and crew with a better than mediocre attitude.
Could have been ON TIME! A big Jet Blue failing- never on time. Get organized people!!!!
Left from gate 30 minutes before flight. Never been late to a flight ever. It says 15 minutes before explicitly on the ticket.
The CX617 from HK to BKK was delayed more than 1.5 hours.
Both flights yesterday, experienced hard landings. Harder than I’ve ever felt before. Im hopeful there was weather involved and not pilot error. Other than the landing, the flight was quite good~
Didn't like the 6 hour delay as it caused me to miss all of my connections. Still, I did get home safely 14 hours late but exhausted.
Let me start by saying our connecting flight was cancelled for a maintenance issue but American airlines blamed it on the weather. When rebooking my flight the lady said it was because of maintenance. Our incoming flight wasn't delayed at that time. So we could fly into bad weather but not fly out of bad weather??? Doesn't seem realistic to me. Then our incoming flight was delayed 3 different times. No meal vouchers for lunch or dinner. Just to be on the hottest plane I have ever been on and they didn't serve water or snacks. Never again! Take this warning do not fly AA ever. There are over 3,000 people at the Miami airport due to 27 cancellations. The flight attendants and pilots should be fired.
We were re routed due to a flight cancellation. We did not fly out of Miami. We originally booked first class and were moved to coach without being compensated.
Flights were delayed multiple times, missed connecting flight for home destination
It was only a 50-minute flight from CLT to SAV. I could not get wifi in CRJ 900 plane,
only issue is i feel we pulled off from the gate ontime, we sat on the runway longer than i felt made sense.
Food was terrible. Flight attendants OK. Only saw them at food service. Other than that they paid no attention to the passengers at all.
The boarding attendant was slightly rude when I asked about checking our stroller. Made me feel like I was bothering her.
They took a horrible route with a lot of turbulence and I eneded up getting sick. Even if the flight takes longer. Don't put people life at risk just to get to the airport on time.
The staff at the counter were very rude and unprofessional
Small water and small chips 10 dollars is insane. Pluse almost 200 for a carry on and luggage also crazy. Otherwise was on time that's good
Spirit delayed the late flight then canceled it with no rebooking options given, leaving me stranded in a city at 9pm at night. I ended up renting a car and driving at night in the pouring rain so could make it to my destination.
I was not told that I could not have a carry-on. Then I was charged $99 to bring my bag on. The same bag that is free to have on other flights. Overhead compartments were not even full. There were not even free drinks on board. This is the chintziest airline ever and I will never fly it again. Cheap in quality and they trick you into added fees that you don't realize until it's too late.
My flight was delayed twice, when I arrived 1.5 hours before the rescheduled departure, they said the flight was closed, and I should have been there when it was originally supposed to board. They rebooked me for the following evening, but only after I showed them the two boarding delays.
They charged $89 for checked in baggage but they again charged $69 at the airport for the carry on. Seats were uncomfortable. Crew was trained though.
To much delays we missed connecting flight had to sleep on airport
We were scheduled to fly out of Charlotte on 12/23 at 8am, with a connecting flight in Vegas, scheduled to land at LAX at 1pm. Our flight out of Charlotte was delayed, causing Spirit to bump us from our connecting flight to a flight the following day, Christmas Eve. This would have caused us to have a 12 hour layover in Vegas. I called Spirit to request a different connecting flight and I was on hold over an hour. When they finally picked up they were not helpful to say the least. Our solution was to book a flight through another airline, paying over $2000 for a family of 4, so that we could get home the same day. Our experience with Spirit was horrible. Never again.
Flight was canceled with little warning. Flight was rebooked through Ontario, California and connecting flight was delayed by over three hours. Frontier is living up to their Greyhound of the skies reputation for sure.
They changed my flight and did not want to accommodate me or try to help me in any way. They do not care about their customers.
As per ultra-low-cost-carrier model, you must adjust to a minimalist approach (or, pay-as-you-go mentality) when evaluating Frontier. That said, here's the pro/con of this trip. PROs Pricing. Incredibly cheap: $30 roundtrip(!!) PDX-PHX. Hard to complain. Schedule: Direct both ways. Pilot made up time and we got in 15-20 mins early each way. Aircraft. Frontier flies Airbus metal, and the aircraft are pretty new. Seating. Airline status-match got me upgraded 'Stretch' seating (their premium economy). *Excellent* legroom. The leather trimmed seats were adequately comfortable. Some of these upgraded seats have recline (this flight did not), and larger tray tables. Compared to standard Frontier economy, which has very tight seating, and ridiculously small tray tables, it was quite nice. Aircrew: The flight attendants on both legs were top tier. Experience, confidence, and customer service skills exceeded what I have seen on the legacy carriers. This is not always true with Frontier, but this team was exemplary. Food-for-sale. Frontier offers no complimentary snacks/bevs except ice water. Purchased a cheese pack and it was adequate and about as expensive as you'd see on a legacy carrier. CONs No power at seats. True on all Frontier flights, but a bummer nonetheless. Bring a battery. No inflight entertainment. Load your own offline before flying. No wifi available. Honestly, with Frontier's upsell model, it still surprises me they don't equip their planes for this and use it as a revenue stream. Heck, for a $30 rt flight, I'd probably have paid $10-15 each way for wifi + movies. Overall, you know going in about the CONs of the carrier model, so really the complaints are minor. I had a day trip to Phoenix for a $30 flight. Great value.
they charge too much when you arrive in the air port
It’s a cheap airline. I wish they had better seats.
Excellent crew. WE all know Frontier its a low cost airline but the travel time was about 30 minutes and the crew was phenomenal. I was with a group of 10 more and we are enjoy our flight. The only issue was in SJU waiting for the luggage.
We’ve been sitting waiting for a gate for 30 minutes without explanation. Several of the older flight attendants are very rude.
Flight delayed an hour. The turbulence was insane. Packed in like sardines. A coke was $4.95 no snack or a drink crazy
There was an extra, unaccounted for passenger on the plane that delayed take off by 1.5 hours (which we boarded for 0.5 hours later than scheduled), ultimately was never found nor removed, then the plane diverted a storm and added another 0.5 hours to the flight, turning this 3.5 hour flight into a 6 hour flight.