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We enjoyed that we boarded and took off on time. We didn’t like that our connection flight was a twenty minute walk through the airport with only one hour in between flights.

I feel like they have upgraded the app since I last flew United and I found it to be super helpful. I had stopped flying United unless absolutely necessary and my experience on this trip indicates they have been working hard to improve their services.

There was a group of school age passengers that were very loud and unruly with their chaperones were no where to be found.

Very good service and very helpful support staff (wheelchair service)

Paid WiFi was only available for a few minutes. Avoid at all costs.

It was your usual flight. Nothing exemplary. Due to turbulance, the drinks were served 20 min before landing. Meh.

I'm a person with a visual disability and I felt safe traveling on United Airlines. The flight attendants were very attentive and checked in on me to make sure that i was accommodated well. I had a connecting flight in Chicago and I liked the ease of boarding on and off the plane. There was no issues at all. I'm very pleased with my flight experience.

Just a crappy airline. The same every time. You feel you are a cow on a farm. You are being being whipped and pulled.

Overall good experience. The positive: nice courteous crew. A modern aircraft, with extra space for carry on luggage. The okeish: Unfortunately, no entertainment screens, you have to you use your phone with the United App. The bad: in seat power was not working in our row, even it was promised as an onboard service. We were looking to charge our almost depleted phone batteries during g the flight This no power also happened in the flight to las Vegas. We paid extra to be in seats closer to the entrance. It was not advised that the seats we selected couldn't recline as behind us was was the emergency exit.

The Flight was good, pilot seemed very skillful. My wheel chair sister who could barely walk was allotted the second last seat in the aircraft, with great difficulty she managed to reach on her seat, as she required attendance we were given separate seat, even on request no one cared, so much so there were single passengers who were given twin seats. May not be taken as complaint but a reminder to the checkin staff to keep in mind in future the allottment of wheel chair passengers seats.