More information is needed on travel Requirements in the check in website
More information is needed on travel Requirements in the check in website
other than a slight delay in takeoff from Panama , the flights were excellent ..... we will continue to use Copa whenever possible for flights to and from Central and South America ....
I liked the friendliness of the crew and comfortable flight. All good.
I was shocked flying to El Salvador that they only give you water. Everything else you have to pay for. There is no wifi or entertainment and it’s an international flight. At least back in the day they had tvs on the plane and everyone watched the same movie. Also seats do not recline, even comfort or plus.
I expected the plane to be as the one I took from manaos to Bogota and unfortunately it wasn’t as nice, the sits didn’t recline and there was not onboard entertainment.
i was charged $140.00usd for my backpack the only luggage i had was my backpack
The good thing is the flight was on time and the crew was really nice. They can work better the arriving with staff
My experience was amazing! They helped my elderly mother board on early through a wheelchair and were accommodating to have us sit together since our seats were in different locations. When landing at the airport in GUA they were very helpful with full of hospitality.
No complimentary snacks, food, beverages (even water) blanket and pillow on a 6 hours long flight (economy comfort). A low form of nickeling and diming. Lost a recurring pessanger over a soda. Will never fly Avianca again.
Every food and beverage has to be paid and the seat was not confortable. They even gave water.
Flight attendants to show up on time, offer drinks and food.
Avianca: you pay for a high-end flight and you fly like a low (very low) cost!
They charge me $190.00 dollars for the baggage for the bag in side the plane and in the baggage compartment in the plane. The service I got bad bad bad they make wait for a log time and i got to the airport 4 hours before. I don't think I'm going to use you guys never never again no support . And I am going to tell all the guys and people i now to don' use KAYAK
The crew was not great or professional. It seemed like they didn't really want to be there. A true lack of effort for accommodating customers.
I paid for WiFi, but it (WiFi) was very very slow, will never take again! Impossible open Utube 😤😤😤
MY FLIGHT GOT CANCELED AND I HAD TO BUY ANOTHER TICKET FROM DELTA TO GET HOME SO I COULD GET BACK TO WORK!!!! SPIRIT SUCKS!! I WILL NEVER USE THEM AGAIN!!
Awful experience. Both flights were delayed several times with weather but also crew members being the official cause. The vouchers are unusable and insufficient ($50 voucher to fly the same crappy airline is a joke for putting me on a red-eye that landed at 3:00 am). The aircrafts were old and uncomfortable (have a real pocket on the seat, for crying out loud!).
My flight was cancelled and I am stranded in another state
The flight was over two hours delayed from Honduras and over 3 hours delayed from the connecting flight. Ridiculous!!!
después que atrasaron el vuelo una hora, al montarnos en el avion, nos quedamos otra hora mas varados.
Very bad. Plane delayed. Crew not nice. Luggage weight limit is 40lbs and they overcharge for over weight
I liked that bag check was rather quick and efficient. The airplane chairs on the first leg of the trip were hard and uncomfortable. Also, the cabin temperature was too cold. The lady giving seat assignments took entirely too long. She said she would call me back to the desk in 5 minutes, and she never called me back.
well unless you buy food, it's not aplicable to rate it. you need to make an NA column. Also, there isn't any in flight entertainment on short haul flights. Again, make an NA column. Everyone knows seat comfort is a thing of the past. No way to get comfy.